MobEntServ, provides solutions for you to communicate with costumers, clients or members in real time via text.

We can host and deliver a range of services using real people to communicate with your customer base. We provide the platform, resources and applications for any company to deliver text based messaging services for any number of communications to their customers.

We deliver the technology and support services for you to create a superior customer experience.

» Live operators using real time interactive service - text via SMS, PC

» Chat, info-on-demand, customer service, promotions, loyalty programs, forum moderation

Text based communication is the new frontier for customer interaction. Interractive next generation Customer Experience

MobEntServ (MES) is an Australian registered company.

Incorporation: Feb 2007

Commenced trading: 24 March 2007

Owned operations in Thailand and The Philippines

Australia: Zooweekly (Zoo Pub Ammo SMS service), NW (197Celeb SMS info service), 1999GURU, 19SHOOTUS

New Zealand: TriviaTXT, GURU NZ

South Africa: 37MAX, 37HOT, Tanla,

Ghana: SMSgh

USA: Playboy (Real Girls), Amateur Match Mobile, Girls gone Wild, Penthouse Vivid, Mailibu Girls, Bongo, VH1, TEG

Service across multiple channels

MobEntServ based communication creates a new contact touch point for your customers. You can create an interactive relationship with your customers. Text based interaction is achieved with our operators through SMS or Instant Messaging from a supported Web site or email.

The types of interaction can be revenue generating or purely loyalty focused.

Revenue opportunities using Premium SMS

Premium SMS services such as flirt/chat generate substantial revenues. New services such as information on demand and mobile concierge services are in high demand. Businesses can use their sms templates to cross promote or register repeat contacts with their customers.

Direct response becomes much more personalized when your customers interact with the same live operator. Repeat communication is more likely when using the same live operators. Customers can respond directly to an invitation to opt in to paid services or promotions.

The nature of text messaging is non-threatening.  It does not pose the same level of confrontation as voice. Achieving a non-invasive, trusted status with the recipient is easily achieved with the same persona from our contact center.

The dynamics of real-time SMS or Instant Messaging is such that an interaction is exclusive. When demand increases operators can perform multiple chats as text based conversation allow for a pause while information is being retrieved or another conversation is attended to. There is no apparent break in attentiveness to the customer.

The application of text based services is only limited by the imagination.  A text based interaction can also be escalated to a voice conversation or even the delivery of content such as pictures, graphics, video or audio.