MobEntServ provides 24/7 Inbound - Outbound Call and Email Support Service focused on the Mobile Content Industry.

MobEntServ handles the following Services:

» Toll Free Number Provisioning

» Callbacks

» IVR Solutions

» Email Support

» Customer Billing Inquiries

» Customer Complaints and Refunds

» Complete Escalated Case Management

» FAQ Service

» Daily log and email support reports

All our Support Services are provided in accordance with the Carrier Guidelines and your Business Rules. We have a dedicated team offering a wide range of support to assist you and minimize your customer complaints by providing mobile content specific 24/7 phone answering and email support services.

Our charging model is based on

» Toll Free and IVR once off set up fee

» Toll Free and IVR minimum monthly fee

» Per call fee