Questions & Answer
Any Question answered anytime!
MobEntServ Questions is a realtime answer verification solution. Live operators provide verified responses to answers via mobile SMS/MMS: text, graphics or videos 24/7.
Q&A Example:
What is the average interest rate in a fixed deposit, and is that the % calculated monthly?
2009-02-14 | 15:30:20
Interest rates vary depending on the bank, location and definitely on the amount of the deposit. Some are giving as high as 9.25% rate per annum.
Operator1 | Handled
This service can be branded by any company as a service that answers company specific queries. Or build a generic service that is a new revenue stream for your company, all you have to do is market the service to your subscriber base. MES Questions is live 24/7 our operators can supply answers and verify the information to ensure accuracy, to virtually any question. The service is at your users fingertips. MobEntServ will help you set up Local SMS numbers, connections to the mobile operators and training to our operators on etiquette with respect to your responses, we want to ensure the right answers are provided to you customers.
Who can use MobEntServ Questions?
» Companies wishing to redirect current call center traffic
» Targeted user groups that wish to get repeat information on specific issues
» Community based Information Forums
Why use MobEntServ Questions?
| Feature | Company Benefits | End User Value |
| Additional Revenue Stream | Low set up costs | Additional service that gives immediate response to unanswered questions |
| Minimise unwanted call centre traffic | Redirect information requests from call centre queues | Saves time by getting answers direct to your mobile phone without waiting in call queues |
| Outsourced service | Avoid ongoing costs for maintenance and technology upgrades by outsourcing the platform, only pay for service | End user has a leading edge technology service at competitive rates |
